Privacy Policy

Last updated: November 2026

1. About this Policy

This Privacy Policy explains how Everdon Pty Ltd trading as Everdon Fine Art (ABN 41 143 855 145) (Everdon, we, us or our) collects, holds, uses and discloses personal information when you visit everdon.art (Website), purchase goods from us, join our mailing list also known as "The Everdon Club", participate in competitions or giveaways, or otherwise interact with us.

We are committed to handling personal information responsibly and in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) where applicable.

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.

2. Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Your name, email address, telephone number and billing or delivery address;

  • Order details, purchase history and payment-related information;

  • Communications, enquiries and customer service information;

  • Information you provide when joining our mailing list or otherwise interacting with us;

  • Social media usernames, handles, profile information, comments, entries and other information associated with your participation in our competitions, giveaways or promotional activities;

  • Information required to verify eligibility, contact winners, administer prizes and maintain records of competitions or giveaways;

  • Your IP address, browser, device and information about how you use the Website; and

  • Cookie, analytics and similar technical information.

Payments are processed through Shopify and its payment providers. We do not ordinarily receive or store complete credit or debit card numbers, although we may receive payment-related information such as transaction identifiers, payment status and limited card details.

We do not generally seek to collect sensitive information.

3. How We Collect and Use Personal Information

We generally collect personal information directly from you, through the Website, through Shopify and other service providers, through social media platforms, or automatically through cookies and similar technologies.

We may use personal information to:

  • Process, produce, fulfil and deliver orders;

  • Communicate with you about orders or enquiries;

  • Provide customer service;

  • Operate, maintain and improve the Website and our business;

  • Conduct and administer competitions, giveaways and other promotional activities, including verifying entries, selecting and notifying winners, announcing results and arranging prize delivery;

  • Maintain business, accounting and taxation records;

  • Prevent fraud and protect the security of our Website and business;

  • Comply with legal obligations and exercise our legal rights; and

  • Send marketing communications where permitted by law.

We hold personal information using systems and service providers appropriate to our business and take reasonable steps to protect that information.

If you do not provide information needed to process or deliver an order, we may be unable to fulfil it. If you do not provide information reasonably required to administer a competition or giveaway, we may be unable to verify your eligibility, contact you as a winner or deliver a prize.

Where practicable, you may interact with us anonymously or using a pseudonym, although we will generally need identifying and contact information to process an order, respond to matters concerning an existing order or administer a competition prize.

4. Marketing

If you join The Everdon Club or otherwise consent to receive marketing from us, we may send you news, collection announcements, early-access information and other promotional communications.

We may also send marketing communications in other circumstances permitted by applicable law.

Participation in a competition or giveaway does not, of itself, constitute consent to receive marketing communications or result in automatic subscription to The Everdon Club.

You can unsubscribe from marketing emails at any time using the unsubscribe link in an email or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending communications reasonably necessary to process or fulfil an order, administer a competition or giveaway in which you have participated, respond to an enquiry or comply with our legal obligations.

We may also use cookies and similar technologies for analytics and advertising where permitted by law.

5. Artwork Visualisation

The Website may include artwork visualisation functionality provided by ArtPlacer that allows you to upload a photograph of your room or other space to see how an artwork may appear in that setting.

If you choose to use this functionality, your photograph may be uploaded to and processed by ArtPlacer to provide the visualisation. ArtPlacer may also process associated device, usage and technical information in accordance with its own privacy practices.

Everdon does not require you to use this functionality in order to browse the Website or purchase an artwork.

Where the functionality is provided directly through ArtPlacer, photographs uploaded by users are processed through ArtPlacer's services. Everdon does not ordinarily require or separately collect those photographs, although the information accessible to Everdon may depend on the functionality and settings used.

Before uploading a photograph, you should ensure that you have the right to use it and consider whether it contains personal or private information that you do not wish to provide to ArtPlacer.

For more information about how ArtPlacer handles information provided through its services, please refer to ArtPlacer's Privacy Policy.

6. Competitions and Giveaways

Collection of Information

From time to time, Everdon may conduct competitions, giveaways, prize draws and other promotional activities through our Website, social media accounts or other channels.

If you participate in one of these activities, we may collect and process personal information associated with your entry, including your social media username or handle, publicly available profile information, comments, responses, entry details and other information relevant to the promotion.

This information may be collected directly from you, from the social media platform on which the promotion is conducted, or through third-party services used to administer the promotion.

If you are selected as a potential winner, we may request additional information, including your name, contact details, delivery address and information reasonably necessary to verify your eligibility and arrange delivery of the prize.

Use of Information

We may use information collected in connection with competitions and giveaways to:

  • Receive, identify, record and assess entries;

  • Verify compliance with the applicable competition terms and eligibility requirements;

  • Identify duplicate, invalid or potentially fraudulent entries;

  • Conduct random prize draws or otherwise select winners in accordance with the applicable competition terms;

  • Contact potential winners, confirm eligibility and arrange the award and delivery of prizes;

  • Announce winners and publish competition results, as described below;

  • Maintain records of competition administration and outcomes; and

  • Comply with applicable legal obligations and resolve enquiries or disputes relating to the promotion.

Third-Party Competition Tools

We may use third-party competition management, comment collection, entry verification and random winner selection services, including Pickerify or similar providers, to assist with administering competitions and giveaways.

Depending on the service used, these providers may receive, retrieve, collect, access, store or otherwise process information associated with competition entries, including social media usernames, handles, public profile information, comments, replies, mentions, entry dates and other publicly available information relating to the promotion.

For example, where a competition is conducted through Instagram, we may provide a third-party service with a link to the relevant competition post or a list of entries so that the service can retrieve or process relevant comments and entry information, assess entries against specified criteria and conduct a random draw.

Information processed by these providers may include information relating to individuals who comment on or are mentioned in a competition post, even where those individuals are not ultimately eligible to win.

Third-party providers may process information using their own systems, infrastructure and subcontracted service providers, including providers located outside Australia.

Some providers may also collect and process information independently in accordance with their own privacy policies.

We take reasonable steps, having regard to the nature of the service and information involved, to select appropriate providers and handle personal information in accordance with applicable privacy law.

Winner Announcements and Publication of Results

Where permitted by the applicable competition terms and law, we may publicly announce or publish the name, social media username or handle of a competition winner through our Website, social media accounts or other promotional channels.

We may also use third-party competition services that generate records or publicly accessible results pages identifying selected winners or reserve winners and providing information about the conduct of a draw.

Such results may remain accessible for a period following the conclusion of the promotion, subject to the relevant provider's retention and deletion practices.

We will not ordinarily publish a winner's private contact details, residential address or other information that is not reasonably necessary to announce the result or administer the promotion.

Retention of Competition Information

We may retain competition entry information, winner details and related records for as long as reasonably necessary to administer the promotion, verify its outcome, resolve disputes, comply with applicable legal requirements and maintain appropriate business records.

Third-party competition providers may retain entry information, draw records or results for different periods in accordance with their own privacy policies and retention practices.

Where required by applicable law, personal information that is no longer needed will be destroyed or de-identified.

Marketing and Competition Terms

Information collected in connection with a competition or giveaway will not automatically be used to subscribe entrants to The Everdon Club or other direct marketing communications.

Where we wish to use competition entry information for additional marketing purposes, we will do so only where permitted by applicable law, including obtaining consent where required.

Competitions and giveaways may also be subject to separate terms and conditions specifying eligibility, entry requirements, winner selection, prize arrangements and other matters.

7. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business or provide our products and services, including to:

  • Shopify and payment providers;

  • Printing and fulfilment partners;

  • Couriers, freight and logistics providers;

  • Artwork visualisation providers, including ArtPlacer;

  • Social media platforms and competition management, entry verification and random winner selection providers, including Pickerify or similar services;

  • Website hosting, email, cloud storage and IT providers;

  • Analytics and marketing providers;

  • Professional advisers; and

  • Government authorities, regulators, courts or law enforcement where required or authorised by law.

We may also disclose personal information in connection with a proposed sale, restructuring or transfer of our business, subject to appropriate confidentiality arrangements and applicable law.

We do not sell customer personal information.

Some service providers may also collect and process personal information independently under their own privacy policies.

8. Overseas Disclosure

Some of our service providers, competition management providers and fulfilment partners are located outside Australia or use systems located overseas.

As a result, personal information may be disclosed to or processed by recipients outside Australia, including where an artwork is produced or delivered internationally, where you participate in a competition or giveaway administered using a third-party service, or where you use third-party services available through the Website.

Overseas recipients may be located in countries including the United States, the United Kingdom and member states of the European Union, as well as other countries in which our technology, competition management, fulfilment and logistics providers operate.

Where Australian privacy law applies to an overseas disclosure, we will take the steps required by that law in relation to the disclosure.

9. Cookies and Similar Technologies

We and our service providers may use cookies, pixels and similar technologies to operate the Website, remember preferences, understand how the Website is used, improve its functionality and, where applicable, provide relevant advertising.

These technologies may collect information about your device, browsing activity and interactions with the Website.

You can control cookies through your browser settings and, where available, through the Website's cookie consent or privacy preference tools.

Disabling some cookies may affect Website functionality.

10. Security and Retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of electronic transmission or storage is completely secure.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, taxation, dispute-resolution and legitimate business requirements.

Where required by applicable law, personal information that is no longer needed will be destroyed or de-identified.

11. Access and Correction

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

We may need to verify your identity before responding to a request.

We will respond to access and correction requests within a reasonable time and in accordance with applicable law.

Depending on where you are located, you may have additional privacy rights under applicable local law.

12. Privacy Questions and Complaints

If you have a question or complaint about how we handle your personal information, please contact us using the details below.

We will consider privacy complaints and aim to provide a response within 30 days. If additional time is reasonably required, we will endeavour to keep you informed.

If the Australian Privacy Act applies to the matter and you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner.

Further information about making a privacy complaint is available at www.oaic.gov.au.

Individuals outside Australia may also have rights to contact a relevant privacy or data-protection authority under applicable local law.

13. Changes and Contact

We may update this Privacy Policy from time to time to reflect changes to our information-handling practices or applicable law. The current version will be published on the Website with its "Last updated" date.

For privacy enquiries, requests or complaints, please contact:

Everdon Fine Art
Everdon Pty Ltd
ABN 41 143 855 145

studio@everdon.art

89 Union Road
Ascot Vale VIC 3032